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Fb87 FAQ — all your questions answered
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Whether you have questions about opening an account, making deposits or withdrawals, claiming bonuses, or anything gaming-related — the fb87 FAQ section has all the answers in one place.

Last Updated Answer in Bengali Quick Resolution
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What can we help you with?

Select the category below that best matches your issue.

Account & Login

This section covers everything related to registration, password resets, account verification, and login issues.

Deposits & Withdrawals

Everything you need to know about depositing and withdrawing via Mobile Banking, Nagad, and Rocket — including methods, processing times, and limits.

Bonuses & Promotions

Get full details on the rules and terms for welcome bonuses, cashback, reload bonuses, and VIP points.

Games & Betting

Answers to questions about the rules and strategies for Live Casino, slot games, Sports Betting, and other games.

Security & Privacy

Learn about how your account and personal data are protected, two-factor authentication, and our data privacy policy.

Support & Contact

How to contact customer support, live chat options, response times, and the benefits of fb87's support service.

Table of Contents
Need help?

If you can't find the answer to your question, reach out to our support team.

Account & Registration

To create an fb87 account, you'll need an active Bangladeshi mobile number or email address. You must also be at least 18 years old. Registration is completely free and takes under 5 minutes. For more details, Registration Page here.

No. fb87's policy allows each person to hold only one account. Creating multiple accounts using the same mobile number, email address, or payment method is a violation of fb87's terms and may result in account suspension.

Mobile number verification is usually completed during registration. Identity verification (KYC) may be required for withdrawals, which could involve submitting your National ID (NID) or passport details. This process is in place to protect your account and funds.

Yes, you can contact fb87's support team to close or permanently delete your account. Just make sure to withdraw any remaining balance before closing. As part of responsible gaming, you can also request temporary or permanent account restrictions.

Login & Password

First, make sure you're using the correct mobile number or email and password. Check whether Caps Lock is on. Try clearing your browser's cache and cookies. If the issue persists, reset your password or contact support.

Login PageClick the "Forgot Password?" link on the login page. Enter your registered mobile number or email address. You'll receive an OTP or a reset link. Use it to set a new password. The whole process takes just 2-3 minutes.

Please note: Reset links are typically valid for 15 minutes.

Too many incorrect password attempts will temporarily lock your fb87 account for security reasons. Wait 15–30 minutes and try again, or follow the password reset process. If that doesn't work either, contact fb87 support directly.

Deposit

fb87 currently supports the following payment methods: Deposit available:
  • Mobile Banking — the most popular and fastest method
  • Nagad — instant credit
  • Rocket — DBBL Mobile Banking
  • Bank Transfer — via selected banks

The minimum deposit at fb87 generally starts from BDT 500, though this may vary by payment method. Maximum daily deposit limits also differ by method. For exact limits, Deposit Page here.

Tips: Deposits made via Mobile Banking or Nagad are typically credited to your balance within 5-10 minutes.

Your balance is usually updated within 5–15 minutes of a deposit. If more than 30 minutes have passed and your balance still hasn't been credited, contact fb87 support with your transaction reference number. Keeping a screenshot of your payment helps resolve issues faster.

Withdrawal

Withdrawal requests at fb87 are typically processed within 15 minutes to 24 hours. Mobile Banking and Nagad withdrawals are usually the fastest. Bank transfers may take a little longer.

Good news: VIP members receive priority access to faster withdrawals.

Withdrawals are commonly rejected due to incomplete account verification, unmet bonus wagering requirements, or mismatched payment details. Check the reason first, correct any outstanding information, and resubmit your request. Contact support if you need assistance.

The minimum withdrawal amount at fb87 varies by payment method. Generally, withdrawals via Mobile Banking and Nagad start from BDT 500. A maximum daily withdrawal limit also applies, which may vary depending on your VIP level.

Bonuses & Promotions

Open a new fb87 account, make your first deposit, and your welcome bonus will be credited automatically. Register and make a minimum deposit. Full bonus terms and amounts can be found on the Promotions page.

A wagering requirement on an fb87 bonus means you need to place a certain amount in bets before you can withdraw the bonus funds. For example, if the wagering requirement is 30x and your bonus is BDT 1,000, you'd need to wager BDT 30,000 before withdrawing. The specific terms are listed with each bonus offer.

Warning: Read all terms and conditions carefully before claiming a bonus.

fb87's cashback bonus is typically paid out on a weekly or monthly basis. You get back a set percentage of your net losses over a given period. This bonus usually comes with low or no wagering requirements, making it especially worthwhile.

You earn VIP points on every bet placed at fb87. The more you play, the more points you accumulate. Points can be redeemed for cash bonuses, free spins, and other rewards. VIP page You'll find detailed information here.

Games & Betting

fb87 has an extensive game library, including:
  • Live Casino: Live baccarat, roulette, blackjack, Teen Patti
  • Slot Games: Hundreds of video slots and classic slots
  • Sports Betting: cricket, football, tennis, and much more
  • Casino: Table Games & Card Games

Yes, all fb87 games are fully playable on mobile. Simply open fb87.fun in your browser on any Android or iOS device to enjoy every game. The site is mobile-optimized, so there's no need to download a separate app.

fb87's Sports Betting Categories include cricket (IPL, BPL, World Cup), football (Premier League, La Liga, Champions League), tennis, badminton, kabaddi, and many more sports. Live betting is also available.

Security & Privacy

Yes, fb87 protects all your personal information with SSL/TLS encryption. Passwords are never stored in plain text. Our Privacy Policy Your information is not shared with third parties in accordance with our policy.

Security Tips: Use a strong password and keep two-factor authentication enabled.

Log in to your fb87 account and go to the Settings section. Find the "Security" or "Two-Factor Authentication" option and enable it. From then on, an OTP will be sent to your mobile with every login, which you'll need to enter. This significantly strengthens the security of your account.

If you suspect someone else has accessed your account, change your password immediately and notify fb87 support. The support team can terminate all active sessions on your account. Never share your password with anyone, even someone you know.

Support & Contact

There are several ways to reach fb87 support:
  • Live Chat: Click the chat icon at the bottom of the site for instant assistance
  • Email: [email protected] — responses typically within 1-4 hours
Our support team is available in Bengali 24 hours a day, 7 days a week.

Yes, fb87's support team operates entirely in Bengali. Our support representatives are equipped to resolve all kinds of issues in Bengali, keeping Bangladesh users in mind. Language is never a barrier.

To raise a complaint with fb87, contact support via live chat or email. Provide a detailed description of the issue, your transaction ID, and any relevant screenshots. fb87 takes all complaints seriously and is committed to resolving them promptly.

Tips: The more details you provide when filing a complaint, the faster it can be resolved.

Get Started Now

Still have questions? Join fb87
and get help directly

If you can't find what you're looking for in our FAQ, chat with us directly via live chat. Or register now and start enjoying the best gaming experience at fb87.

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